Materials cover for your Allbase system, for up to 25 years. Available on both domestic and commercial projects, for DIY and professional installers alike.
The materials within your specific system are guaranteed to last for up to 25 years, depending on the system and how it was installed. It is the right level of cover for a self-installed project, or where the workmanship is covered separately. In the event of a claim, Allbase supplies the replacement materials originally provided under the guarantee, or the nearest equivalent available at the time. Cover activates the moment your registration is approved.
Compare with Installation coverYour cover is backed by a maintenance schedule, online management and dedicated support from the moment it is approved.
You are covered the moment your application is approved. Documents are emailed to you and stored online.
A maintenance schedule is generated for your system to keep the surface optimised throughout its service life.
Cover transfers to a new owner if you sell, and the paperwork is reissued in their name.
Download certificates, manage maintenance, transfer ownership and log any issues, all in one place.
Plans are easy to understand, with everything laid out upfront in plain English. No surprises.
If a problem does arise, our customer service and claims team are on hand to help when you need it.
In the unlikely event of failure, the Standard guarantee covers the cost of the Allbase system used, by supplying replacement materials.
The guarantee does not apply where damage or deterioration is not attributed to a defect in the product supplied.
Make a claim online at basecare.co.uk, over the phone or by post, within 14 days of the fault arising.
To understand the Standard Basecare guarantee in more detail, browse and download a copy of the terms and conditions in full.
Create an account to browse and specify, or schedule a consultation to talk through your project with one of our specialists.