Requesting a callout from your Basecare+ warranty can be done online by signing into your account and clicking into the Basecare section from the Dashboard.
Requesting a callout from your Basecare+ warranty can be done online by signing into your account and clicking into the Basecare section from the Dashboard. From here you can schedule a visit from an approved installer for the time and date most convenient.
Alternatively you can contact us and speak to one of our team, who will arrange a visit over the phone. You will need to have your Basecare+ warranty number and we will ask you some security questions to approve your request.
Related guides
Providing that there are no complications we expect to process applications within 30 working days.
ProgrammeThe Standard Basecare cover comes free with every Allbase product that carries the Basecare cover and includes up to 25 years of material cover, maintenance schedule and free technical support.
ProgrammeInformation about our approved contractor portal Our approved contractor portal is a web-based system that allows contractors to complete a range of different tasks including; If you are one of our.
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